OUR STORES

VISIT OUR NEW
STORE IN UAE

Al Saqr Business Towers, Shiekh Zayed Road – Dubai
United Arab Emirates

[email protected]

+971 542630369

 

 
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How quickly will I receive a response after submitting the contact form?

At Afrinia Intelli Technologies, we prioritize timely communication and professional follow-up. Once you submit your inquiry through our contact form, our team typically responds within 24 business hours. For urgent enterprise requirements such as infrastructure deployment, security incidents, or procurement requests, we recommend mentioning the urgency in your message so our specialists can prioritize accordingly. Our goal is to ensure every client receives prompt, clear, and solution-oriented communication.

Can I request a customized IT solution consultation?

Yes. We specialize in requirement-driven enterprise IT solutions tailored to your business needs. Whether you are planning a network upgrade, implementing cybersecurity frameworks, deploying servers, or expanding wireless infrastructure, our team offers consultation sessions to understand your objectives, technical environment, and scalability plans. After assessing your requirements, we provide a structured recommendation including product selection, architecture guidance, and implementation strategy.

Do you provide on-site support or only remote assistance?

Afrinia Intelli Technologies offers both remote and on-site support services depending on project scope and client requirements. For initial assessments, troubleshooting, and technical guidance, remote support is often sufficient. However, for infrastructure deployment, configuration, data center installations, or enterprise rollouts, our certified professionals can provide on-site assistance across designated service regions. We ensure every deployment meets performance and security standards.

Can I request a detailed quotation for bulk or enterprise orders?

Absolutely. We encourage businesses to request customized B2B quotations for bulk purchases, long-term procurement contracts, or multi-location deployments. Our team evaluates your technical requirements, product quantities, and integration needs before providing a competitive quotation that aligns with your operational goals. This ensures transparent pricing, proper solution alignment, and optimal return on investment.

What information should I include in my inquiry for faster processing?

To help us respond efficiently, we recommend including details such as your company name, industry, project scope, product category (e.g., switches, routers, servers, firewalls), estimated quantity, deployment timeline, and preferred contact method. The more technical clarity you provide, the faster our team can evaluate your needs and deliver accurate recommendations or pricing details.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS